Customize the Customer Experience with DiSC
Wednesday, March 16 | 8:30 to 10 a.m.
What if your customers had their needs written all over their face? While we hope this to be true, typically, it’s not that easy. DiSC® is a personal assessment tool used by more than one million people every year to help improve communication and teamwork by building self-awareness. Beyond its typical use, DiSC® also provides us with a decoder to help individualize the customer experience. Join us to learn more about reading other people’s DiSC® profiles to better understand them and help you adjust your communication style to provide a customer experience like no other.
Facilitator: Brianna Mosier, Flint & Genesee Group
Cost: $20 per attendee. Group rates available for teams of five or more.
For group rates, contact Brianna Mosier at .